Q. I am having trouble accessing online library resources.


If you experience a problem while using one of the library's online resources (e.g. a journal article, streaming video, or database), please let us know! Send an e-mail with as many of the following details as possible to iukres@iuk.edu:

  • What are you trying to access? A specific e-book, journal article, database, etc.?
  • Where were you when you encountered the access problem: on campus, off campus, or both (i.e. you've experienced the problem in multiple places)?
  • Did you receive a specific error message? If so, what did it say? You may also send a screenshot.
  • Would you like to provide any additional details about the problem?

We will investigate the problem and follow up as soon as possible with more information.

  • Last Updated Jan 07, 2018
  • Views 14
  • Answered By Angie Pusnik

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