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I need help with computers or printing.

Last Updated: Dec 12, 2016  |  7 Views

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University Information Technology Services (UITS) is available to assist you with a variety of questions related to computers and technology. To receive assistance, you may visit the walk-up HelpDesk in the library, or you may call their support line at (765) 455-9315. The UITS Support Center is located in room KA127 in the library.

Here are some areas with which UITS assists: (list is not exhaustive)

  • Antivirus software installations
  • Connecting to a WiFi network
  • Formatting and printing a poster
  • How to print (from Canvas, software applications, and laptops; one-sided or two-sided)
  • IU network and e-mail accounts (including resetting passphrases and security questions)
  • Microsoft software applications
  • Printing problems
  • Scanners and copiers
  • Software updates
  • Using Canvas (Note: Faculty may direct questions about Canvas to CTLA.)

If you would like consultative training on a technology, or help setting up your laptop, please contact the UITS Kokomo IT Training staff via phone at (765) 455-9589 or via e-mail at kotrain@iu.edu. More details about IT Training services are available on the IT Training & Consulting website.

Answers to frequently asked technology questions are also available in the IU Knowledge Base: https://kb.iu.edu/.

Answered by Angie ThorpeBookmark and Share

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